Not Seeing the Cleaning Results you Expected?Updated 4 months ago
Sometimes it can take some consistent cleaning in order to see the best results. Please see the following tips for getting the most out of your Sonic Pro:
1) Every Dental Appliance is different. We have seen them all here! But you need to remember that each guard, aligner or retainer has a different amount of debris and build up and therefore requires a different amount of attention. If your appliance is quite heavily stained and has deeper, set-in grime or calcification it may take a number of weeks, using twice a day on the deeper clean setting. With more consistent use you will see much better results. Please be mindful, there are certain stains that no amount of cleaning will remove - for instance, turmeric is a renowned one for staining your appliance; and once, in the fabric of the material it an be nearly impossible to remove. Likewise, we have seen calcification so heavy that a hammer would be required to remove it! The Sonic Pro will clean most levels of grime though!
2) Deep Clean Cycle. As touched upon above, if you are struggling to see the full cleaning benefits of the Sonic Pro, we recommend using the deep cleaning cycle each time you use the device. After activating the device, simply tap the button again and it will enter the deep clean mode (the light will turn blue). This will run the cleaning for 5 minutes as opposed to 3 minutes.
3) The Placement of your Appliance. In order to see the best results, your guard, retainer or aligner should be submerged in the water. Ensure that the open side of the appliance is facing down and submerged and that water is in all the nooks and crevices to ensure the ultrasonic cleaning can get to work. You can also try running a cycle and then flipping your appliance and running the cycle again.
4) Cleaning Tablets. Whilst cleaning tablets are not essential, it can be worthwhile trying them if you are struggling with continued stains and build-up. The effervescent nature of the cleaning tablets can help dislodge grime a bit quicker in some cases for the ultrasound to then do its job.
5) Looks can be deceiving! Remember that sometimes discoloration can be the fact that the plastic is stained within and no amount of cleaning can remove this. So whilst on the face of it your appliance may still look far from pristine, the grime has been removed and bacteria killed.
We hope this helps. If you are still experiencing difficulties, please get in touch with our customer support and they will be able to help