At Sonic Dental, we want you to be fully satisfied with your purchase. Here&#x2019;s our return policy for electrical items like Sonic Pro, Sonic Stream, and Sonic Go:<ul data-end="610" data-start="257"><li data-end="382" data-start="257">Unopened Items: You can return unopened, cellophane-sealed items within 100 days of delivery for a free return.</li><li data-end="610" data-start="386">Opened &amp; Used Items: If the product has been opened and used, returns are accepted within 30 days. A restocking and reconditioning fee will apply, and the amount will be calculated when you initiate the return.</li></ul><h3 id> </h3><h3 id="isPasted">Sonic Dental Cleaning Tablets Returns</h3>We accept returns of unopened boxes of Sonic Dental Cleaning Tablets within 30 days of delivery. The product must still be in its original packaging, including the cellophane seal.If you are happy with the above you can proceed with your return via our returns portal:<a href="https://sonicdental.co/pages/return-form">Easy Returns | Hassle-Free Order Return Form &#x2013; Sonic Dental</a>

What is your Return Policy?

Do you believe you have a defective product? Do not worry - you are covered for 12 months.

In order to activate your 12 month Warranty on your electrical item purchase please complete the following Warranty Registration Form:<a href="https://sonicdental.co/pages/warranty-registration" id="isPasted">Warranty Registration &#x2013; Sonic Dental</a> In order to process a warranty claim you should then complete the form below:<a href="https://sonicdental.co/pages/warranty-form" rel="noopener noreferrer" target="_blank">Warranty Claim Form</a>

12 Month Warranty

Our support team is on hand to help you as quickly as possible.

Sonic Dental

Returns & Warranty Information

How does the Sonic Pro work?

How to operate the Sonic Pro

Why do you use Ultrasonic & U.V. Light?

How do you differ from other products (and Pods) on the market?

Can the Sonic Pro clean Invisalign / Clear Aligners?

Can the Sonic Pro clean Retainers?

Can the Sonic Pro clean Guards?

Can the Sonic Pro clean Dentures?

How long does it take The Sonic Pro to clean?

How often should I use the Sonic Pro?

Is The Sonic Pro safe to use?

Can I clean multiple dental appliances at once?

Can I clean my dental appliance with a toothbrush?

Can I just clean my appliance with just a sterilising tablet?

Will the Sonic Pro damage my dental appliance?

Can I use hot water in The Sonic Pro?

Is this what dentists use?

What plug does the Sonic Pro come with?

Will the Sonic Pro clean both sides of my Appliance in 1 cycle?

Can the Sonic Pro clean jewelry?

Is there an auto-stop function?

is the buzzing sound normal?

What size is the Sonic Pro?

How to clean your Sonic Pro

Can I share my Sonic Pro with my family / partner?

There is 'smoke' coming from my Sonic Pro!

Is the Sonic Pro FSA / HSA Eligible?

The Sonic Pro

Sonic Odyssey — How to Operate

What does Sonic Odyssey clean?

How does it clean?

Can I run it on the charging base?

How many cleans per charge?

How do I know it needs charging?

What are the dimensions and tank size?

Can I use cleaning tablets?

Does the internal UVC light sterilize?

How do I clean and care for the tank?

Is it noisy?

Portable (Travel) Lock — how do I use it?

Safety tips

What’s in the box?

Will the Sonic Odyssey damage my dental appliance?

The Sonic Odyssey

Do I need to use Cleaning Tablets?

How do the tablets work?

What are the ingredients of the Cleaning Tablets?

Can I use other other branded tablets?

Do you not offer a subscription discount?

Sonic Dental Cleaning Tablets

Request a Return

My device is broken / Warranty Claim

Not Seeing the Cleaning Results you Expected?

Issue with your device / order

Where do you Ship to?

Shipping Costs

Shipping Times

Can I Track my Order?

Shipping Information

What is the Sonic Go?

How does the Sonic Go work?

How long does the battery last?

Can I clean multiple appliances at once?

What materials are used in the Sonic Go?

The Sonic Go